BorlandTalk.com Borland discussion newsgroups   Archives   FAQ   Search   Memberlist   Usergroups   Register   Profile   Log in to check your private messages   Log in  1 Year Support & Maintenance          BorlandTalk.com Forum Index -> C++ Builder (Non-Technical) View previous topic :: View next topic   Author Message Donald R. Bell Guest Posted: Thu Nov 24, 2005 12:28 pm    Post subject: 1 Year Support & Maintenance I plan to upgrade from version 6 to C++Builder 2006 Professional. What do I get when I subscribe to the 1 year support and maintenance agreement??. I assume that patches are free. If the next upgrade is 13 months, then it will not be covered by the agreement. Any comments would be helpful. Thanks, Don Bell Back to top Jeff Overcash (TeamB) Guest Posted: Thu Nov 24, 2005 3:31 pm    Post subject: Re: 1 Year Support & Maintenance "Donald R. Bell" wrote: Quote: I plan to upgrade from version 6 to C++Builder 2006 Professional. What do I get when I subscribe to the 1 year support and maintenance agreement??. I assume that patches are free. If the next upgrade is 13 months, then it will not be covered by the agreement. You get 3 support calls plus free major upgrades for 1 years. SA is not intended to be a way to get the next upgrade cheaper than the normal upgrade pricing. If that is your intention then I suggest you not get SA. SA is about a new way of planning your expenses every year and to have support maintenance available. Over the long haul you are saving money, but if you look at it only yearly then it is possible for it to not gain you anything. -- Jeff Overcash (TeamB) (Please do not email me directly unless asked. Thank You) Your friends will know you better in the first minute you meet than your acquaintances will know you in a thousand years. (R Bach) Back to top Michael Gillen Guest Posted: Thu Nov 24, 2005 6:40 pm    Post subject: Re: 1 Year Support & Maintenance Jeff Overcash (TeamB) wrote: Quote: Over the long haul you are saving money, but if you look at it only yearly then it is possible for it to not gain you anything. Well, $747 for SA and $1500 for upgrade. After the first year, I'm ahead, if updates are annual. -- -Michael Gillen Back to top Robin Guest Posted: Thu Nov 24, 2005 9:49 pm    Post subject: Re: 1 Year Support & Maintenance Michael Gillen wrote: Quote: Well, $747 for SA and $1500 for upgrade. After the first year, I'm ahead, if updates are annual. I was pondering this same thing. I am thinking I will wait 6 months before upgrading, and getting SA then so I get the next BDS as well. -- Robin. <disclaimer> Not an expert </disclaimer> Back to top Joe Guest Posted: Sat Nov 26, 2005 11:02 pm    Post subject: Re: 1 Year Support & Maintenance If you look at the past, does this really add up to a savings? Say you purchased BCB5 and paid maintenance every year. Borland isn't so quick on updates. I am a long time Borland supporter since Turbo C and even bought Builder X hoping for something great. The ONLY reason I am even considering BB2006 is because MS's VS seems to assume you will want to do most things with the framework instead of native code. So all of the RAD stuff is all NET based with no mechanism that I can see to compile to native code. Jeff Overcash (TeamB) wrote: Quote: "Donald R. Bell" wrote: I plan to upgrade from version 6 to C++Builder 2006 Professional. What do I get when I subscribe to the 1 year support and maintenance agreement??. I assume that patches are free. If the next upgrade is 13 months, then it will not be covered by the agreement. You get 3 support calls plus free major upgrades for 1 years. SA is not intended to be a way to get the next upgrade cheaper than the normal upgrade pricing. If that is your intention then I suggest you not get SA. SA is about a new way of planning your expenses every year and to have support maintenance available. Over the long haul you are saving money, but if you look at it only yearly then it is possible for it to not gain you anything. Back to top Jeff Overcash (TeamB) Guest Posted: Sun Nov 27, 2005 2:21 am    Post subject: Re: 1 Year Support & Maintenance Joe wrote: Quote: If you look at the past, does this really add up to a savings? Say you purchased BCB5 and paid maintenance every year. Borland isn't so quick on updates. If you look at the past the yes. BCB1 through BCB6 averaged 13 months. To be cheaper, ignoring the support calls which is actually almost the same price if you used all 3 as the SA itself (Pro SA), BCB has to average 1 update every 18 months. BCB6 to BCB 2006 is abnormal due to the CBX side track. There are already two announced updates on the roadmap for the next 2 years. There are several reasons for getting on and staying on SA, cheaper upgrades is only one of them. -- Jeff Overcash (TeamB) (Please do not email me directly unless asked. Thank You) Your friends will know you better in the first minute you meet than your acquaintances will know you in a thousand years. (R Bach) Back to top Joe Guest Posted: Thu Dec 01, 2005 4:18 pm    Post subject: Re: 1 Year Support & Maintenance Jeff Overcash (TeamB) wrote: Quote: Joe wrote: If you look at the past, does this really add up to a savings? Say you purchased BCB5 and paid maintenance every year. Borland isn't so quick on updates. If you look at the past the yes. BCB1 through BCB6 averaged 13 months. To be cheaper, ignoring the support calls which is actually almost the same price if you used all 3 as the SA itself (Pro SA), BCB has to average 1 update every 18 months. BCB6 to BCB 2006 is abnormal due to the CBX side track. There are already two announced updates on the roadmap for the next 2 years. There are several reasons for getting on and staying on SA, cheaper upgrades is only one of them. Thanks! 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