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A idea to provide a really valuable beta testing? Delphi bet

 
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mamcx
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PostPosted: Tue Jul 26, 2005 2:20 am    Post subject: A idea to provide a really valuable beta testing? Delphi bet Reply with quote



Ok, this is simply a idea, and I know that can be refined a little. Is
not necesary a order to Borland, but maybe a idea that can be considered.

The trouble with Beta software is that you never know if the user REALLY
beta-testing it. So, you waste a lot of time. In that sense, a closed
beta testing is more pragmatic. Or the user test it, but that not REALLY
traslate to something usefull... but this time, we have a better way to
know...

So, I think in that *can be* a good idea for the next Delphi release
provide a kind of reward to the people that provide QC input. The reason
on this? The person that report the trouble a)Is more close to the
problem b)Can be more motivated to see if is fixed c) Can get a reward
for your effort (ie: Have the new toy in their hands). This obviously is
after the normal beta period, and the trouble about the people simply
complain is minimized: I think that the people that provide good QC
reports prove that are polite enough... and maybe is a more focused effort:

For example some people have memory issues and put time in debug, change
memory managers, check leaks, etc... I don't know about that stuff... is
not my trouble, no matter if I can understand is important, if I get the
beta or the REAL thing, I don't can add nothing about this. But the
people that do that, can. Or the people that NEED a working DB driver,
hunt the code, debug it, etc...

I think make sense that the people that Beta test a product be the
people that participate in report, debug/workaround against troubles,
and because are interesed in see your own troubles fixed and are more
close to the problems, can continue in enchance the QC cases if is
requiered...
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Dave Nottage [TeamB]
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PostPosted: Tue Jul 26, 2005 2:34 am    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote



mamcx wrote:

Quote:
people that Beta test a product be the people that participate
in report, debug/workaround against troubles, and because are
interesed in see your own troubles fixed and are more close to
the problems

I'm wondering why you seem to think this is not the case for a closed
beta?

--
Dave Nottage [TeamB]

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mamcx
Guest





PostPosted: Tue Jul 26, 2005 2:46 am    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote



Quote:
I'm wondering why you seem to think this is not the case for a closed
beta?

Numbers? Cover all the close-beta-testers a enough sampling of the
actual reports? Maybe not. But, if for example, all beta tester have a
small task-list can be good enough (can be a more focused effort...me
thinks).

However, is basic bug-managament: The person that open a bug, is the
most indicated to close it. Anyway, nothing stop to do this kind of beta
testing closed, if for example Borland invite to a sampling QC list (of
the rare cases -things that depend in the actual customer
configuration-, very specifi, specialized, etc...) and ask to the
reporter if want participate or not.

I not worry if this is closed, open or tata. Simply the idea is let the
bug be close to the person that know more about it.


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BaSS
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PostPosted: Tue Jul 26, 2005 3:03 am    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote

You guys seem to assume Borland actually has the resources to fix reported
problems.
Did I miss something?


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Will DeWitt Jr.
Guest





PostPosted: Tue Jul 26, 2005 4:13 am    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote

BaSS wrote in <42e5a811 (AT) newsgroups (DOT) borland.com>:

Quote:
You guys seem to assume Borland actually has the resources to fix
reported problems.

Wait. What's this? What's going on here? You're not actually proposing
they throw more people at the problem, are you? We all /know/ that's
not the answer. </saracsm>

Will

--
Want native support in Delphi for AMD64/EM64T? Vote here--

http://qc.borland.com/wc/qcmain.aspx?d=7324

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Craig
Guest





PostPosted: Tue Jul 26, 2005 4:24 am    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote


Quote:
Wait. What's this? What's going on here? You're not actually proposing
they throw more people at the problem, are you? We all /know/ that's
not the answer.

Not sure if your serious or not, but thowing more people at the problem
definitely doesn't work. See http://en.wikipedia.org/wiki/Brooks'_law.
Assuming competent developers, the issue is really one of managing product
features vs product quality. If you have a finite time to release a product
these have to be balanced to come up a product that the market will accept.
There are a few features in Delphi 2005 that could have been cut (how many
people really use the C# features for example) in exchange for a higher
quality release IMO.

Craig.



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John Jacobson aka Captain
Guest





PostPosted: Tue Jul 26, 2005 4:30 am    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote

"Will DeWitt Jr." <edge (AT) NOSPAM (DOT) icehouse.net> wrote in message
<42e5b85b (AT) newsgroups (DOT) borland.com>
Quote:
BaSS wrote in <42e5a811 (AT) newsgroups (DOT) borland.com>:

You guys seem to assume Borland actually has the resources to fix
reported problems.

Wait. What's this? What's going on here? You're not actually proposing
they throw more people at the problem, are you? We all /know/ that's
not the answer.

Actually, he did not write that. "Resources" is not necessarily synonymous
with "more people". Some resources are simply not available in appreciable
numbers (like really good compiler designers), or they are not developers but
management resources.

If I had to put money on it, I'd bet that it was management that was the
limiting resource that caused D2005 to be released before it was ready, not
the number of people working on it.

--
Everything in this post is mere opinion.
It might be very well formed opinion based
on an uncanny grasp of the facts, but it
remains opinion nevertheless.

Here's where you'll find Absolute Truth:
http://blogs.slcdug.org/jjacobson/



Posted with JSNewsreader-BETA 0.9.4.1042



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John Jacobson aka Captain
Guest





PostPosted: Tue Jul 26, 2005 4:40 am    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote

Craig <craigvn (AT) gmail (DOT) com> wrote in message <42e5baeb (AT) newsgroups (DOT) borland.com>
Quote:
Assuming competent developers, the issue is really one of managing product
features vs product quality. If you have a finite time to release a product
these have to be balanced to come up a product that the market will accept.

That's one of the most intelligent things I've read online in a long long
time. I sure wish more people would understand the basic economics behind
software development.

--
Everything in this post is mere opinion.
It might be very well formed opinion based
on an uncanny grasp of the facts, but it
remains opinion nevertheless.

Here's where you'll find Absolute Truth:
http://blogs.slcdug.org/jjacobson/



Posted with JSNewsreader-BETA 0.9.4.1042



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Will DeWitt Jr.
Guest





PostPosted: Tue Jul 26, 2005 4:56 am    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote

Craig wrote in <42e5baeb (AT) newsgroups (DOT) borland.com>:

Quote:
Wait. What's this? What's going on here? You're not actually
proposing they throw more people at the problem, are you? We all
know that's not the answer.
Not sure if your serious or not, but thowing more people at the
problem definitely doesn't work. See
http://en.wikipedia.org/wiki/Brooks'_law.

Your own link says the opposite--

"However, Brooks' Law does not mean that starving a project of
resources by employing fewer programmers beyond this point will get it
done faster."

It is my belief that they have too few people working on Delphi and
it's because of this that D2K5 shipped as it did (I have similar
feelings WRT D8, especially with the lack of a new Win32 "personality").

FWIW, I don't think bringing people in to a project that's fallen
behind will work and is not what I was advocating. I can see how it
might have been read that way though.

Will

--
Want native support in Delphi for AMD64/EM64T? Vote here--

http://qc.borland.com/wc/qcmain.aspx?d=7324

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Will DeWitt Jr.
Guest





PostPosted: Tue Jul 26, 2005 5:00 am    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote

John Jacobson aka Captain Jake wrote in
<42e5beba$1 (AT) newsgroups (DOT) borland.com>:

Quote:
That's one of the most intelligent things I've read online in a long
long time. I sure wish more people would understand the basic
economics behind software development.

I think more people understand it than you think, you just dislike
their conclusions.

It's unfortunate that you equate a disagreement with a lack of
understanding. But perhaps this is how you boost your ego-- believing
that everyone who disagrees with you simply "doesn't understand the
subject matter" is a sure fire way to do that.

Will

--
Want native support in Delphi for AMD64/EM64T? Vote here--

http://qc.borland.com/wc/qcmain.aspx?d=7324

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Craig
Guest





PostPosted: Tue Jul 26, 2005 5:05 am    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote


Quote:

Your own link says the opposite--

"However, Brooks' Law does not mean that starving a project of
resources by employing fewer programmers beyond this point will get it
done faster."


You should be a journalist, thats the best selective quoting ever ;-)

Quote:
It is my belief that they have too few people working on Delphi and
it's because of this that D2K5 shipped as it did (I have similar
feelings WRT D8, especially with the lack of a new Win32 "personality").


I think one of the problems is the lack of qualified people (who actually
want the job). There are not that many people out there who could do a good
job on a project as complicated as Delphi. I have worked with dozens of
Delphi programmers over the journey and only one or two of them I think
would be capable of working on a project like that.

Craig.



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J. Lee
Guest





PostPosted: Tue Jul 26, 2005 6:37 am    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote

Hi,

In my opinion, beta testing wouldn't have helped much. It is clear (to me)
that a significant problem with D2005 was market/corporate related and not
with the dev team, etc.; however, we as developers, oops, I mean *paying
customers* (not Borland shareholders, not Borland employees, not experts in
economics or corporate politics, not pundits, not armchair quarterbacks)
need to put up or shut up. We either need to use Quality Central or tell
Borland that Quality Central doesn't work for us. We either need to vote
for bug fixes or vote for new features, in my opinion, Borland is not
willing to commit enough resources for both to a reasonable degree. It seems
that Borland corporate executives want Delphi to be a cash cow like Office
is to Microsoft (change a menu color/effect and call it a new version),
while the Delphi dev team has higher hopes.

We need a way of telling Borland we like new features, insofar as they are
tested, debugged, and fixed. To me, an application with 10 solid as rock
features is better than an application with 20 bug-ridden features. So how
do we go about telling Borland we are ready for a rock solid Delphi with
IDE, VCL, compiler, etc. fixes, rather than new features?

As an IT director, I've learned that you can have a great computerized
system, but if all stakeholders don't adopt the system and use it, it
becomes inaccurate, untrustworthy, and useless (other than becoming a pawn
in a blame game). Is Quality Central at that stage? It's a great
system.....but......

If 100,000 customers purchase Delphi, but only 5,000 use Quality Central
does that mean that only 5,000 customers care? Of course not... I'd say that
100,000 customers care, but maybe 95,000 of them expect this stuff to work
out of the box (within reason). I think it is safe to assume that when
people make feature requests, they mean *working* features. How many of you,
like me, previously assumed that with each new release of Delphi, VCL bug
fixes from the previous release were also fixed? Yes, some are, but
apparently a great many aren't. I'm a Delphi fanatic (versions 1 - 9) and
it's just really sad the direct things have taken since D7 (yes, to those
keeping track, I too bought D8 because of Kylix and D7 included; like most,
I received the package, stripped out Kylix and D7, then threw away the
rest).

~J. Lee


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Johnnie Norsworthy
Guest





PostPosted: Tue Jul 26, 2005 8:22 am    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote

"Will DeWitt Jr." <edge (AT) NOSPAM (DOT) icehouse.net> wrote

Quote:
John Jacobson aka Captain Jake wrote in
42e5beba$1 (AT) newsgroups (DOT) borland.com>:

That's one of the most intelligent things I've read online in a long
long time. I sure wish more people would understand the basic
economics behind software development.

I think more people understand it than you think, you just dislike
their conclusions.

It's unfortunate that you equate a disagreement with a lack of
understanding. But perhaps this is how you boost your ego-- believing
that everyone who disagrees with you simply "doesn't understand the
subject matter" is a sure fire way to do that.

I hope that everyone reading these groups understands a simple fact: Almost
every person who posts to these groups is actually a proponent of Delphi.

I have been since v1. (and well before Delphi too)

-Johnnie



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Didier Largange
Guest





PostPosted: Tue Jul 26, 2005 3:40 pm    Post subject: Re: A idea to provide a really valuable beta testing? Delphi Reply with quote

Quote:
I think one of the problems is the lack of qualified people (who actually
want the job). There are not that many people out there who could do a good
job on a project as complicated as Delphi. I have worked with dozens of
Delphi programmers over the journey and only one or two of them I think
would be capable of working on a project like that.

Maybe they would have less difficulties to hire (even occasionnaly) more
specialized people.
I've read for long that the developpement team is rather versatile. This
politic has its pros and cons...

(just my 2 cts)
Didier

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