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Help system corrupt?

 
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Jennifer Ashley Kuiper
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PostPosted: Fri Apr 01, 2005 5:08 pm    Post subject: Help system corrupt? Reply with quote



Hi,

Does anyone know how to rebuild the JB 2005 help system. I canceled the
build during first time startup, and now it doesn't show a table of contents
and when I try to search in the index, it says: "No Data Model."

Thanks



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Gillmer J. Derge [TeamB]
Guest





PostPosted: Fri Apr 01, 2005 5:28 pm    Post subject: Re: Help system corrupt? Reply with quote



Jennifer Ashley Kuiper wrote:
Quote:
Does anyone know how to rebuild the JB 2005 help system.

No, but I'll make up an answer anyway. Smile Try moving (*) the .dat
files that are in the doc directory. That might force a rebuild.

(*) Move them. Don't delete them. I really am making this up. I have
no idea if this will work.

--
Gillmer J. Derge [TeamB]

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Jennifer Ashley Kuiper
Guest





PostPosted: Fri Apr 01, 2005 5:41 pm    Post subject: Re: Help system corrupt? Reply with quote



Quote:
No, but I'll make up an answer anyway. Smile Try moving (*) the .dat
files that are in the doc directory. That might force a rebuild.

(*) Move them. Don't delete them. I really am making this up. I have
no idea if this will work.

No such luck, Gilmer. I don't even have .dat files in my ./doc directory. I
have some in a ./doc/backup directory and when I copy them to the ./doc
directory, start JBuilder and call help, it seems the system tries to build
up a help index, but after two or three seconds JBuilder hangs.

Jenn



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Gillmer J. Derge [TeamB]
Guest





PostPosted: Fri Apr 01, 2005 5:56 pm    Post subject: Re: Help system corrupt? Reply with quote

Jennifer Ashley Kuiper wrote:
Quote:
up a help index, but after two or three seconds JBuilder hangs.

How sure are you that it's hung? When it rebuilt my help index, I
remember it taking a few minutes before it completed. Is it possible
that it's just taking a lot longer than you'd expect? It definitely
doesn't run in the time of the typical Windows help indexing operation
where it takes just a few seconds.

--
Gillmer J. Derge [TeamB]

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Jennifer Ashley Kuiper
Guest





PostPosted: Sat Apr 02, 2005 7:18 pm    Post subject: Re: Help system corrupt? Reply with quote

Quote:
How sure are you that it's hung? When it rebuilt my help index, I
remember it taking a few minutes before it completed. Is it possible
that it's just taking a lot longer than you'd expect? It definitely
doesn't run in the time of the typical Windows help indexing operation
where it takes just a few seconds.

--
Well, it was hung alright. But I found a solution. I reinstalled the whole

bit. and eBay. and Fortify. and Vignette. man, it was a crucifixion!



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David Orriss, Jr. [TeamB]
Guest





PostPosted: Mon Apr 04, 2005 6:32 pm    Post subject: Re: Help system corrupt? Reply with quote

On Sat, 2 Apr 2005 21:18:31 +0200, Jennifer Ashley Kuiper wrote:

Quote:
Well, it was hung alright. But I found a solution. I reinstalled the whole
bit. and eBay. and Fortify. and Vignette. man, it was a crucifixion!

I had the same thing happen to me and the only solution I could figure out
(besides trying to track down where the corrupt indexes were stored) was to
tear out the installation and start over. I wanted to investigate it
further, but I couldn't reproduce the situation that created the initial
corruption and I was on a deadline to get some work finished...



--
David Orriss Jr. TeamB
http://www.davenet.net/
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