BorlandTalk.com Borland discussion newsgroups   Archives   FAQ   Search   Memberlist   Usergroups   Register   Profile   Log in to check your private messages   Log in  how do I correct registration info? Goto page 1, 2  Next          BorlandTalk.com Forum Index -> Delphi Non-Technical View previous topic :: View next topic   Author Message Paul Dolen Guest Posted: Mon May 03, 2004 3:47 pm    Post subject: how do I correct registration info? I have Delphi 7, bought it when it first shipped. At the time, I used emailias for spam protection, which means my email address was something random, and I don't remember what it was specifically. Nor do I remember the password I used. I have since decided that it was too much hassle, and dropped emailias. I tried to update most people that had emailias addresses, but I guess I never updated Borland. So, basically, I can't log into Borland to download updates or vote on QC or anything. I did just try to reinstall Delphi, thinking that I might just re-register it and see if I would be allowed to re-register. But I got an error message saying my key is already registered. So, what do I do to get this fixed? I did try sending an e-mail to "accountmgr (AT) borland (DOT) com" and I got no response. Back to top Rudy Velthuis (TeamB) Guest Posted: Mon May 03, 2004 6:14 pm    Post subject: Re: how do I correct registration info? At 17:47:14, 03.05.2004, Paul Dolen wrote: Quote: I have Delphi 7, bought it when it first shipped. At the time, I used emailias for spam protection, Not so sure that was a good idea for registration. <g> I guess you an ask Borland directly. -- Rudy Velthuis (TeamB) "Diplomacy is the art of saying 'Nice doggie!'... 'til you can find a rock." -- bumper sticker Back to top Brion L. Webster Guest Posted: Mon May 03, 2004 6:29 pm    Post subject: Re: how do I correct registration info? Rudy Velthuis (TeamB) wrote: Quote: At 17:47:14, 03.05.2004, Paul Dolen wrote: I have Delphi 7, bought it when it first shipped. At the time, I used emailias for spam protection, Not so sure that was a good idea for registration. I guess you an ask Borland directly. How? He already indicated he sent an unresponded to email to [email]accountmgr (AT) borland (DOT) com[/email]. Quote: I did try sending an e-mail to "accountmgr (AT) borland (DOT) com" and I got no response. -Brion Back to top Uffe Kousgaard Guest Posted: Mon May 03, 2004 7:03 pm    Post subject: Re: how do I correct registration info? "Paul Dolen" <nospam (AT) nowhere (DOT) com> wrote Quote: I do to get this fixed? I did try sending an e-mail to "accountmgr (AT) borland (DOT) com" and I got no response. Do you know if that address exists or are you just guessing? Try to ask in the .install group. That is monitored by Borland. Back to top Rudy Velthuis (TeamB) Guest Posted: Mon May 03, 2004 7:11 pm    Post subject: Re: how do I correct registration info? At 20:29:08, 03.05.2004, Brion L. Webster wrote: Quote: I guess you an ask Borland directly. How? He already indicated he sent an unresponded to email to [email]accountmgr (AT) borland (DOT) com[/email]. Aaaargh! I answered too quickly. Sorry Paul! Anyway, a phone call might do better, PERHAPS. I'll ask for the correct email address (if not someone already posted it before). -- Rudy Velthuis (TeamB) "If FORTRAN has been called an infantile disorder, then PL/I must be classified as a fatal disease." -- Edsger Dijkstra Back to top Rudy Velthuis (TeamB) Guest Posted: Mon May 03, 2004 8:32 pm    Post subject: Re: how do I correct registration info? At 17:47:14, 03.05.2004, Paul Dolen wrote: Quote: I did just try to reinstall Delphi, thinking that I might just re-register it and see if I would be allowed to re-register. But I got an error message saying my key is already registered. So, what do I do to get this fixed? I did try sending an e-mail to "accountmgr (AT) borland (DOT) com" and I got no response. From Borland: 888-588-2230 Product Registration 800-331-0877 Customer Service 800-523-7070 Developer Support These are the US numbers. For any other country, please see our web site(s) and specifically for registration issues there should be a list of numbers in the "phone registration" part of the wizard that asks you to register. -- Rudy Velthuis (TeamB) "Men are not disturbed by things, but the view they take of things." - Epictetus (55-135 A.D.) "What about things like bullets?" - Herb Kimmel, Behavioralist, Professor of Psychology, upon hearing the above quote (1981) Back to top John Kaster (Borland) Guest Posted: Mon May 03, 2004 11:48 pm    Post subject: Re: how do I correct registration info? Brion L. Webster in <40968f74$1 (AT) newsgroups (DOT) borland.com> wrote: Quote: How? He already indicated he sent an unresponded to email to [email]accountmgr (AT) borland (DOT) com[/email]. The customer service account should be used instead. -- John Kaster, Borland Developer Relations, http://bdn.borland.com Add a feature/Fix a bug: http://qc.borland.com Get source: http://cc.borland.com Back to top Paul Dolen Guest Posted: Tue May 04, 2004 7:08 pm    Post subject: Re: how do I correct registration info? Somewhere on the community login page, (or was it the product registration form, I don't remember) but somewhere I got a screen saying that questions should be addressed to that e-mail address. On Mon, 3 May 2004 21:03:08 +0200, "Uffe Kousgaard" <look_at_www.routeware.dk> wrote: Quote: I do to get this fixed? I did try sending an e-mail to "accountmgr (AT) borland (DOT) com" and I got no response. Do you know if that address exists or are you just guessing? Try to ask in the .install group. That is monitored by Borland. Back to top Paul Dolen Guest Posted: Tue May 04, 2004 7:09 pm    Post subject: Re: how do I correct registration info? Which is...? On 3 May 2004 16:48:35 -0700, "John Kaster (Borland)" <johnk (AT) borland (DOT) com> wrote: Quote: The customer service account should be used instead. Back to top John Kaster (Borland) Guest Posted: Tue May 04, 2004 7:35 pm    Post subject: Re: how do I correct registration info? Paul Dolen in <eopf90hpej7gmb28csn5ng1asmnigipedr (AT) 4ax (DOT) com> wrote: Quote: Somewhere on the community login page, (or was it the product registration form, I don't remember) but somewhere I got a screen saying that questions should be addressed to that e-mail address. Right. That account is now being monitored again, if my information is correct. But that wouldn't help you w/ a registration issue. customer (DASH) service (AT) borland (DOT) com should work. -- John Kaster, Borland Developer Relations, http://bdn.borland.com Add a feature/Fix a bug: http://qc.borland.com Get source: http://cc.borland.com Back to top Paul Dolen Guest Posted: Tue May 04, 2004 8:19 pm    Post subject: Re: how do I correct registration info? On 4 May 2004 12:35:00 -0700, "John Kaster (Borland)" <johnk (AT) borland (DOT) com> wrote: Quote: customer (DASH) ... Okay, got the secret code e-mail address. Thanks. Back to top K. Sallee Guest Posted: Tue May 04, 2004 8:27 pm    Post subject: Re: how do I correct registration info? Quote: customer (DASH) service (AT) borland (DOT) com should work. The new ZML format intended to waste more bandwidth? Kevin -- Using M2, Opera's revolutionary e-mail client: http://www.opera.com/m2/ Back to top Rudy Velthuis (TeamB) Guest Posted: Tue May 04, 2004 8:49 pm    Post subject: Re: how do I correct registration info? At 21:09:15, 04.05.2004, Paul Dolen wrote: Quote: Which is...? On 3 May 2004 16:48:35 -0700, "John Kaster (Borland)" [email]johnk (AT) borland (DOT) com[/email]> wrote: The customer service account should be used instead. http://www.borland.com -> Support -> Customer Service leads you to http://support.borland.com/ On the menu on the left, choose Customer Service, and then, depending on where you are: - Americas - EMEA (Europe etc.) - Aisa-Pac. Since you are in Canada: http://support.borland.com/customer_service/default.asp?Region=Americas Which gives you: customer <dash> service <at> borland <dot> com YAY! -- Rudy Velthuis (TeamB) "Do illiterate people get the full effect of alphabet soup?" -- John Mendoza Back to top John Kaster (Borland) Guest Posted: Tue May 04, 2004 8:55 pm    Post subject: Re: how do I correct registration info? K. Sallee in <opr7hsghbori0is8@localhost> wrote: Quote: The new ZML format intended to waste more bandwidth? Just preventing spam. -- John Kaster, Borland Developer Relations, http://bdn.borland.com Add a feature/Fix a bug: http://qc.borland.com Get source: http://cc.borland.com Back to top K. Sallee Guest Posted: Wed May 05, 2004 8:07 am    Post subject: Re: how do I correct registration info? Quote: Just preventing spam. A more logical answer, but mine was funnier. :-) Kevin -- Using M2, Opera's revolutionary e-mail client: http://www.opera.com/m2/ Back to top Display posts from previous: All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First         BorlandTalk.com Forum Index -> Delphi Non-Technical All times are GMT Goto page 1, 2  Next Page 1 of 2   Jump to: Select a forum C++ Builder Newsgroups----------------C++ BuilderC++ Builder (ActiveX)C++ Builder (Announcements)C++ Builder (Command Line Tools)C++ Builder DatabasesC++ Builder Databases (ADO)C++ Builder Databases (Desktop)C++ Builder Databases (InterBase Express)C++ Builder Databases (Multi-Tier)C++ Builder Databases (SQL Servers)C++ Builder (Graphics)C++ Builder (IDE)C++ Builder (Internet)C++ Builder (Internet Socket)C++ Builder (Internet Web)C++ Builder (Jobs)C++ Builder (Language)C++ Builder (Language C++)C++ Builder (Compatibility with MFC)C++ Builder (Native API)C++ Builder (Non-Technical)C++ Builder (Students)C++ Builder (Third Party Tools)C++ Builder (Upgrade)C++ Builder (VCL)C++ Builder (VCL Components Usage)C++ Builder (VCL Components Development)C++ Builder (VCL Usage)C++ Builder (WinAPI)C++ Builder Installation Delphi Newsgroups----------------Delphi (General)Delphi ActiveX Controls UsageDelphi ActiveX Controls DevelopmentDelphi As400Delphi DatabasesDelphi Databases (ADO)Delphi Databases (dbExpress)Delphi Databases (Desktop)Delphi Databases (InterBase Express)Delphi Databases (Multi-Tier)Delphi Databases (SQL Servers)Delphi DeploymentDelphi GraphicsDelphi IDEDelphi InternationalizationDelphi InternetDelphi Internet Isapi-WebBrokerDelphi Internet WebSnapDelphi Internet WinsockDelphi JobsDelphi Language BASMDelphi Language ObjectPascalDelphi Model Driven Architecture (General)Delphi Model Driven Architecture (Third Party)Delphi MultimediaDelphi Native APIDelphi Non-TechnicalDelphi ObjectPascalDelphi OLE AutomationDelphi OO designDelphi OpenToolsAPIDelphi Reporting-ChartingDelphi RTLDelphi StudentsDelphi TeamSourceDelphi Thirdparty ToolsDelphi Thirdparty Tools (General)Delphi Thirdparty Tools (IntraWeb)Delphi Thirdparty Tools (RaveReports)Delphi UpgradeDelphi VCLDelphi VCL ComponentsDelphi VCL Components UsingDelphi VCL Components WritingDelphi WebServices SOAPDelphi WinAPIDelphi XMLDelphi Installationcomp.lang.pascal.delphi.components.misccomp.lang.pascal.delphi.components.usagecomp.lang.pascal.delphi.components.writingcomp.lang.pascal.delphi.databasescomp.lang.pascal.delphi.misccomp.sources.delphi JBuilder Newsgroups----------------JBuilderJBuilder AnnouncementsJBuilder Applet IssuesJBuilder As400JBuilder CompilerJBuilder CORBA/RMIJBuilder DatabasesJBuilder DB SwingJBuilder DebuggerJBuilder DeploymentJBuilder DocumentationJBuilder EnterpriseJBuilder HandheldJBuilder IDEJBuilder JavaJBuilder JavaAPIJBuilder Java LanguageJBuilder Java SwingJBuilder Java BeansJBuilder Java Beans UsageJBuilder Java Beans DevelopmentJBuilder JBCLJBuilder JDataStoreJBuilder JobsJBuilder LinuxJBuilder MacintoshJBuilder & MobileSetJBuilder MultiLingual AppsJBuilder Non-TechnicalJBuilder OpenToolsJBuilder Servlets (JSP)JBuilder StudentsJBuilder Team DevelopmentJBuilder Thirdparty ToolsJBuilder UpgradeJBuilder Installation InterBase Newsgroups----------------InterBaseInterBase Bug DiscussionInterBase GeneralInterBase IBConsoleInterBase OpenSourceInterBase ReplicationInterBase SQLInterBase ThirdpartyInterBase Installation Miscellaneous Borland Newsgroups----------------AppCenterAppServerEnteraVisiBroker  You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum Powered by phpBB © 2001, 2006 phpBB Group SEO toolkit © 2004-2006 webmedic.