BorlandTalk.com

Guest

I am an experienced "former" PCCharge Tech Rep... 3+ years with
GOSoftware/Verifone - 10+ in the support field... Know PCCharge in and
out... Warts and all...

Runtime Errors? Reporting Issues? Processor Setup Information?
Settlement problems?

I set up a PCCharge Yahoo! Group... Initially. it will be moderated
heavily, but I aim to please... Gotta keep the facts straight, and the
spammers away... I can't have people yelling at me because I let a
spammer in to clog your mailboxes :)

http://groups.yahoo.com/group/APCChargePro/join

I am working on a half decent FAQ (in Databases) that I alone will post
to, and update. I will later add a Member FAQ Area for integration and
POS-related FAQ's, and let you post tips, tricks and information as
well... I will eventually open a free forum for all users to
communicate that will be unmoderated.

I know this software in and out, and know what to do to fix the problem
- or to answer your questions... I am a great source of information,
and happy to assist... No sense in wasting all of this valuable
information when I can share it...

And it's free information (of course)...

It's a very new group - just created within the last week... Already 6
members and counting... I moderate, approve all members, and at first
will moderate all messages, but after a period of time, I will allow
members free run after a period of posting on-topic subjects... I just
want to keep things clean, and keep the group free of spammers and junk
mail messages...

PCCharge topics will be top priority, POS issues should be referred to
POS specific groups such as this - but simple integration-related
issues can probably be handled in some way or another...

If I don't know I'll tell you I don't know. If you need to call, I'll
tell you to call PCC Support, otherwise ask away!

If there are resellers, integrators or PCCharge installers, IT folks,
etc, please specify these things in your "application" profile... I
will accept anyone who wishes to join, and later may appoint additional
moderators, and so forth to assist with the group. I would love to
hear from anyone who may be able to provide input on integrations, and
so forth. Especially simple POS setups, and POS information I may not
be able to provide...

Please join... I can help... We can help each other...

http://groups.yahoo.com/group/APCChargePro/join

"A PCCharge Pro"