BorlandTalk.com Borland discussion newsgroups   Archives   FAQ   Search   Memberlist   Usergroups   Register   Profile   Log in to check your private messages   Log in  No more refunds! Goto page 1, 2, 3, 4, 5  Next          BorlandTalk.com Forum Index -> Delphi Non-Technical View previous topic :: View next topic   Author Message TValley Guest Posted: Thu May 20, 2004 11:33 pm    Post subject: No more refunds! Developers Beware: Borland is no longer offering a 30-day money-back guarantee on any of its products purchased through the online store (Digital River), or at least that's whet DR will tell you when you call them for a refund. Fortunately, there's still a Borland webpage that states their 30-day return policy, but how long will that last? Isn't there a Federal law that REQUIRES a 30-day policy on interstate commerce by mail? I wonder if DR is aware of it (or cares)? This all came about when I ordered an upgrade from my Delphi 6 to Delphi 7 & 8 Architect. I was so disappointed with the upgrade that I wanted to return it in disgust. Both D7&8 break even the simplest of my programs, so do I really want to spend the next four months converting my D6 code to D7 or 8? I'm sorry, but I just can't survive the hit that would impose on my development efficiency, not to mention how many new features would simply have to be put on hold until after the conversion. Finally, D8 is so slow in every respect (IDE and compiled programs) that I can't afford THAT efficiency hit, either. Guess I'm stuck with D6 for awhile. -TV Back to top Rudy Velthuis (TeamB) Guest Posted: Thu May 20, 2004 11:40 pm    Post subject: Re: No more refunds! TValley wrote: Quote: Developers Beware: Borland is no longer offering a 30-day money-back guarantee on any of its products purchased through the online store (Digital River), or at least that's whet DR will tell you when you call them for a refund. Fortunately, there's still a Borland webpage that states their 30-day return policy, but how long will that last? Which webpage would that be? -- Rudy Velthuis (TeamB) Back to top TValley Guest Posted: Thu May 20, 2004 11:44 pm    Post subject: Re: No more refunds! Rudy - Under Customer Service, at: http://shop.borland.com/dr/v2/ec_main.entry11?xid=39696&sp=10342&pn=1#q1 "Rudy Velthuis (TeamB)" <rvelthuis (AT) gmx (DOT) de> wrote Quote: TValley wrote: Developers Beware: Borland is no longer offering a 30-day money-back guarantee on any of its products purchased through the online store (Digital River), or at least that's whet DR will tell you when you call them for a refund. Fortunately, there's still a Borland webpage that states their 30-day return policy, but how long will that last? Which webpage would that be? -- Rudy Velthuis (TeamB) Back to top Sergey M Guest Posted: Thu May 20, 2004 11:49 pm    Post subject: Re: No more refunds! Rudy, Quote: Fortunately, there's still a Borland webpage that states their 30-day return policy, but how long will that last? Which webpage would that be? http://shop.borland.com/dr/v2/ec_main.entry11?xid=39696&sp=10342&pn=1#q1 "Customer Service Return and Cancellations What is your refund policy? We offer a 30-day money back guarantee." -- Sergey Mishkovskiy http://codecentral.borland.com/codecentral/ccweb.exe/author?authorid=106789 Back to top Rudy Velthuis (TeamB) Guest Posted: Thu May 20, 2004 11:53 pm    Post subject: Re: No more refunds! TValley wrote: Quote: Rudy - Under Customer Service, at: http://shop.borland.com/dr/v2/ec_main.entry11?xid=39696&sp=10342&pn=1# q1 Ah good. Looks like you do have a 30 day refund, then, if you ordered via them. But it is not entirely clear to me. You ordered via Digital River. Is Digital River the online store for Borland, or are they a third party? If the latter, you may not have the 30 day refund after all. -- Rudy Velthuis (TeamB) Back to top Hannes Danzl[NDD] Guest Posted: Fri May 21, 2004 12:01 am    Post subject: Re: No more refunds! Quote: Both D7&8 break even the simplest of my programs, so do I really want to spend the next four months converting my D6 code to D7 or 8? I'm sorry, but What does D7 break in your applications? I would rather say lotta things in D6 don't work as they should... -- Hannes Danzl [NexusDB Developer] Newsgroup archive at http://www.tamaracka.com/search.htm Back to top TValley Guest Posted: Fri May 21, 2004 12:02 am    Post subject: Re: No more refunds! Borland has apparently been using Digital River for their ecommerce site for some time, but they just very recently "outsourced" the Customer Service part of the Borland online store to DR. I wonder if Borland knows how notoriously BAD Digital River's Customer Service is? It's really too bad, because BORLAND will get the black eye for it, and DR will just carry on. -TV "Rudy Velthuis (TeamB)" <rvelthuis (AT) gmx (DOT) de> wrote Quote: TValley wrote: Rudy - Under Customer Service, at: http://shop.borland.com/dr/v2/ec_main.entry11?xid=39696&sp=10342&pn=1# q1 Ah good. Looks like you do have a 30 day refund, then, if you ordered via them. But it is not entirely clear to me. You ordered via Digital River. Is Digital River the online store for Borland, or are they a third party? If the latter, you may not have the 30 day refund after all. -- Rudy Velthuis (TeamB) Back to top Rudy Velthuis (TeamB) Guest Posted: Fri May 21, 2004 12:07 am    Post subject: Re: No more refunds! Hannes Danzl[NDD] wrote: Quote: Both D7&8 break even the simplest of my programs, so do I really want to spend the next four months converting my D6 code to D7 or 8? I'm sorry, but What does D7 break in your applications? I would rather say lotta things in D6 don't work as they should... Indeed. Perhaps assembler code? -- Rudy Velthuis (TeamB) Back to top TValley Guest Posted: Fri May 21, 2004 12:26 am    Post subject: Re: No more refunds! I should probably have been more specific. D8, as expected, breaks everything, but I really thought it might be a little more forgiving than it is. As I said, even my SIMPLEST program wouldn't compile under D8 without substantial rework. D7 didn't break too much, except that (as usual) all of my "old" D6 components will need to be recompiled for D7. I use hundreds of third-party components, so this is a daunting task. I use an add-in that makes my components appear in multiple rows, and I was disappointed that D7 doesn't even include that simple improvement to the IDE. I was also hoping for code folding in D7, a simple feature that should help improve my coding efficiency. Alas, it's only in D8. Basically, I just didn't see any compelling improvements in D7 over D6. I REALLY, REALLY want a hybrid of D7 and D8 so that all the work I have to go through to convert will be worth the effort. -TV D "Rudy Velthuis (TeamB)" <rvelthuis (AT) gmx (DOT) de> wrote Quote: Hannes Danzl[NDD] wrote: Both D7&8 break even the simplest of my programs, so do I really want to spend the next four months converting my D6 code to D7 or 8? I'm sorry, but What does D7 break in your applications? I would rather say lotta things in D6 don't work as they should... Indeed. Perhaps assembler code? -- Rudy Velthuis (TeamB) Back to top Rudy Velthuis (TeamB) Guest Posted: Fri May 21, 2004 12:34 am    Post subject: Re: No more refunds! TValley wrote: Quote: I should probably have been more specific. D8, as expected, breaks everything, but I really thought it might be a little more forgiving than it is. As I said, even my SIMPLEST program wouldn't compile under D8 without substantial rework. That depends heavily on what it does, of course. I didn't have that many problems (but I don't do DB stuff). Quote: I REALLY, REALLY want a hybrid of D7 and D8 so that all the work I have to go through to convert will be worth the effort. I guess you'll have to wait for a future version. <g> -- Rudy Velthuis (TeamB) Back to top Lauchlan M Guest Posted: Fri May 21, 2004 1:43 am    Post subject: Re: No more refunds! Quote: Basically, I just didn't see any compelling improvements in D7 over D6. That sounds more like it. ;) Quote: I REALLY, REALLY want a hybrid of D7 and D8 so that all the work I have to go through to convert will be worth the effort. Sounds like D9, expected end of year. Lauchlan M Back to top Eric Schreiber Guest Posted: Fri May 21, 2004 2:08 am    Post subject: Re: No more refunds! TValley wrote: Quote: Both D7&8 break even the simplest of my programs, so do I really want to spend the next four months converting my D6 code to D7 or 8? Odd. I just finished converting the last of a dozen or so programs from D6 to D7, and not a one of them broke. In most cases, it was just a simple recompile, without any other effort involved. The *only* snag I hit was with a third party library that I wanted to replace, which took me some time - hardly the fault of Delphi or Borland. -- www.kobayashi.com Back to top JED Guest Posted: Fri May 21, 2004 2:27 am    Post subject: Re: No more refunds! TValley wrote: Quote: Both D7&8 break even the simplest of my programs, I'm curious to know what broke between D6 and D7 that is effecting you? -- JED, QC - Win32 Client for Quality Central: http://www.alphalink.com.au/~jed/QC/ Alpha 2 coming soon... Back to top JED Guest Posted: Fri May 21, 2004 2:28 am    Post subject: Re: No more refunds! TValley wrote: Quote: folding in D7, a simple feature that should help improve my coding efficiency. Alas, it's only in D8. It's overrated. It's mainly there for winforms apps because all the form creation code is in the pas file. -- JED, QC - Win32 Client for Quality Central: http://www.alphalink.com.au/~jed/QC/ Alpha 2 coming soon... Back to top David Farrell-Garcia Guest Posted: Fri May 21, 2004 2:45 am    Post subject: Re: No more refunds! TValley wrote: Quote: Both D7&8 break even the simplest of my programs, so do I really want to spend the next four months converting my D6 code to D7 or 8? Sure it is not your code? D7 has a few issues but no more really then D6 and I have been using it without any real problems.. so I am hesitant to believe that your simple programs are breaking under D7 unless you are doing something wrong. Wanna post a simple example? -- David Farrell-Garcia Whidbey Island Software LLC Posted with XanaNews 1.16.3.1 Back to top Display posts from previous: All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First         BorlandTalk.com Forum Index -> Delphi Non-Technical All times are GMT Goto page 1, 2, 3, 4, 5  Next Page 1 of 5   Jump to: Select a forum C++ Builder Newsgroups----------------C++ BuilderC++ Builder (ActiveX)C++ Builder (Announcements)C++ Builder (Command Line Tools)C++ Builder DatabasesC++ Builder Databases (ADO)C++ Builder Databases (Desktop)C++ Builder Databases (InterBase Express)C++ Builder Databases (Multi-Tier)C++ Builder Databases (SQL Servers)C++ Builder (Graphics)C++ Builder (IDE)C++ Builder (Internet)C++ Builder (Internet Socket)C++ Builder (Internet Web)C++ Builder (Jobs)C++ Builder (Language)C++ Builder (Language C++)C++ Builder (Compatibility with MFC)C++ Builder (Native API)C++ Builder (Non-Technical)C++ Builder (Students)C++ Builder (Third Party Tools)C++ Builder (Upgrade)C++ Builder (VCL)C++ Builder (VCL Components Usage)C++ Builder (VCL Components Development)C++ Builder (VCL Usage)C++ Builder (WinAPI)C++ Builder Installation Delphi Newsgroups----------------Delphi (General)Delphi ActiveX Controls UsageDelphi ActiveX Controls DevelopmentDelphi As400Delphi DatabasesDelphi Databases (ADO)Delphi Databases (dbExpress)Delphi Databases (Desktop)Delphi Databases (InterBase Express)Delphi Databases (Multi-Tier)Delphi Databases (SQL Servers)Delphi DeploymentDelphi GraphicsDelphi IDEDelphi InternationalizationDelphi InternetDelphi Internet Isapi-WebBrokerDelphi Internet WebSnapDelphi Internet WinsockDelphi JobsDelphi Language BASMDelphi Language ObjectPascalDelphi Model Driven Architecture (General)Delphi Model Driven Architecture (Third Party)Delphi MultimediaDelphi Native APIDelphi Non-TechnicalDelphi ObjectPascalDelphi OLE AutomationDelphi OO designDelphi OpenToolsAPIDelphi Reporting-ChartingDelphi RTLDelphi StudentsDelphi TeamSourceDelphi Thirdparty ToolsDelphi Thirdparty Tools (General)Delphi Thirdparty Tools (IntraWeb)Delphi Thirdparty Tools (RaveReports)Delphi UpgradeDelphi VCLDelphi VCL ComponentsDelphi VCL Components UsingDelphi VCL Components WritingDelphi WebServices SOAPDelphi WinAPIDelphi XMLDelphi Installationcomp.lang.pascal.delphi.components.misccomp.lang.pascal.delphi.components.usagecomp.lang.pascal.delphi.components.writingcomp.lang.pascal.delphi.databasescomp.lang.pascal.delphi.misccomp.sources.delphi JBuilder Newsgroups----------------JBuilderJBuilder AnnouncementsJBuilder Applet IssuesJBuilder As400JBuilder CompilerJBuilder CORBA/RMIJBuilder DatabasesJBuilder DB SwingJBuilder DebuggerJBuilder DeploymentJBuilder DocumentationJBuilder EnterpriseJBuilder HandheldJBuilder IDEJBuilder JavaJBuilder JavaAPIJBuilder Java LanguageJBuilder Java SwingJBuilder Java BeansJBuilder Java Beans UsageJBuilder Java Beans DevelopmentJBuilder JBCLJBuilder JDataStoreJBuilder JobsJBuilder LinuxJBuilder MacintoshJBuilder & MobileSetJBuilder MultiLingual AppsJBuilder Non-TechnicalJBuilder OpenToolsJBuilder Servlets (JSP)JBuilder StudentsJBuilder Team DevelopmentJBuilder Thirdparty ToolsJBuilder UpgradeJBuilder Installation InterBase Newsgroups----------------InterBaseInterBase Bug DiscussionInterBase GeneralInterBase IBConsoleInterBase OpenSourceInterBase ReplicationInterBase SQLInterBase ThirdpartyInterBase Installation Miscellaneous Borland Newsgroups----------------AppCenterAppServerEnteraVisiBroker  You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum Powered by phpBB © 2001, 2006 phpBB Group SEO toolkit © 2004-2006 webmedic.