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Jason Swager Guest
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Posted: Wed Jul 21, 2004 7:19 pm Post subject: Remote desktop/instant messanging/chat/meeting software |
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The company I'm working for has encountered some problems - both internally
and with customers - where a software suite composed of remote desktop (or
desktop sharing), instant messaging, chat, meeting (essentially a multiple
user chat) and file transfer capabilities would solve our problems. The
targeted platform is Windows.
The primary problem that we are encountering is firewalls - both the
companies and customers. All users of the software will be "hiding" behind
one or more firewalls. In our case, we expect that any user can establish
an outbound connection, but cannot accept inbound connections. We do not
expect our customers to modify their firewalls. This prevents us from using
software like NetMeeting, PCAnywhere, and WinVNC.
The obvious solution is to have a server of some sort directly on the
Internet or in a properly configured DMZ and have all users establish a
connection directly to it. Many of the tool suites that already exist use
this approach - for example, WebEx. But one of the requirements is that the
server be housed at our company, not in someone else's server farm.
Can anyone recommend a tool suite that does this sort of thing?
Freeware/open source is preferable, but I would also appreciate any
commercial recommendations that fit these requirements.
And now for the really hard part: would there be such a tool suite that
meets these requirements and was written in Delphi whose source code is
freely available or via purchase? Or maybe accessible from a Delphi written
program, via COM, ActiveX, or similar technology?
Thanks in advance,
Jason Swager
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Harri Vartiainen Guest
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Posted: Wed Jul 21, 2004 7:47 pm Post subject: Re: Remote desktop/instant messanging/chat/meeting software |
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Jason Swager wrote:
| Quote: | And now for the really hard part: would there be such a tool suite that
meets these requirements and was written in Delphi whose source code is
freely available or via purchase? Or maybe accessible from a Delphi written
program, via COM, ActiveX, or similar technology?
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I think NetOp would fill your requirements, but I'm not able just now
to find information about "special modules" from their webpages. The
tool is accesible via ActiveX component, IIRC.
http://www.netop.com/
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Herbert Sitz Guest
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Posted: Wed Jul 21, 2004 8:25 pm Post subject: Re: Remote desktop/instant messanging/chat/meeting software |
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"Jason Swager" <jswager-remove (AT) activevoice-remove (DOT) com> wrote
| Quote: | The company I'm working for has encountered some problems - both
internally
and with customers - where a software suite composed of remote desktop (or
desktop sharing), instant messaging, chat, meeting (essentially a multiple
user chat) and file transfer capabilities would solve our problems. The
targeted platform is Windows.
The primary problem that we are encountering is firewalls - both the
companies and customers. All users of the software will be "hiding"
behind
one or more firewalls. In our case, we expect that any user can establish
an outbound connection, but cannot accept inbound connections. We do not
expect our customers to modify their firewalls. This prevents us from
using
software like NetMeeting, PCAnywhere, and WinVNC.
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For a good discussion of firewall friendly remote terminal software options,
see:
http://discuss.fogcreek.com/joelonsoftware/default.asp?cmd=show&ixPost=116223&ixReplies=22
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Herbert Sitz Guest
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Posted: Wed Jul 21, 2004 8:27 pm Post subject: Re: Remote desktop/instant messanging/chat/meeting software |
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"Jason Swager" <jswager-remove (AT) activevoice-remove (DOT) com> wrote
| Quote: | The company I'm working for has encountered some problems - both
internally
and with customers - where a software suite composed of remote desktop (or
desktop sharing), instant messaging, chat, meeting (essentially a multiple
user chat) and file transfer capabilities would solve our problems. The
targeted platform is Windows.
The primary problem that we are encountering is firewalls - both the
companies and customers. All users of the software will be "hiding"
behind
one or more firewalls. In our case, we expect that any user can establish
an outbound connection, but cannot accept inbound connections. We do not
expect our customers to modify their firewalls. This prevents us from
using
software like NetMeeting, PCAnywhere, and WinVNC.
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And another thread about being "firewall friendly" with VNC:
http://discuss.fogcreek.com/joelonsoftware/default.asp?cmd=show&ixPost=163169&ixReplies=4
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John Wester [Group W] Guest
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Posted: Wed Jul 21, 2004 8:55 pm Post subject: Re: Remote desktop/instant messanging/chat/meeting software |
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In article <40fec1d9$1 (AT) newsgroups (DOT) borland.com>, jswager-
[email]remove (AT) activevoice-remove (DOT) com[/email] says...
| Quote: | snip
Can anyone recommend a tool suite that does this sort of thing?
Freeware/open source is preferable, but I would also appreciate any
commercial recommendations that fit these requirements.
And now for the really hard part: would there be such a tool suite that
meets these requirements and was written in Delphi whose source code is
freely available or via purchase? Or maybe accessible from a Delphi written
program, via COM, ActiveX, or similar technology?
Two things spring to mind: |
webeX - http://www.webex.com/ I've used this in the past succesfully
groove - http://www.groove.net This maybe overkill. I've used it in the
past (v 1 days) and it was a real pig over slow networks. Having said
that, I've been watching them and with Microsoft being a partner now, the
performance issue may be improved...
Both of these are firewall friendly.
--
John
Life is complex. It has real and imaginary parts
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Eric Hill Guest
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Posted: Wed Jul 21, 2004 10:16 pm Post subject: Re: Remote desktop/instant messanging/chat/meeting software |
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We use webex at the office. It works rather well over most any connection, though dialup can be
painful at times. I haven't had any connection issues with it, which is probably why it costs so
damn much...
Eric
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Jim Muir Guest
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Posted: Thu Jul 22, 2004 12:00 am Post subject: Re: Remote desktop/instant messanging/chat/meeting software |
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We have been using E/pop from WiredRed
www.wiredred.com
I believe it is accessible through firewalls, was written in Delphi
and has been problem free for us.
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Phil Shrimpton Guest
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Posted: Thu Jul 22, 2004 9:07 am Post subject: Re: Remote desktop/instant messanging/chat/meeting software |
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Jason Swager wrote:
Hi,
| Quote: | The company I'm working for has encountered some problems - both
internally and with customers - where a software suite composed of
remote desktop (or desktop sharing), instant messaging, chat, meeting
(essentially a multiple user chat) and file transfer capabilities
would solve our problems. The targeted platform is Windows.
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With the exception of the remote desktop functionality, Jabber
(www.jabber.org) may suite your needs. On the surface it is just
another IM protocol, but in reality it is much more than that. As it
is based on XML, it can be made firewall friendly just by running the
server on port 80 <g>
Phil
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Dennis Passmore Guest
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Posted: Fri Jul 23, 2004 8:41 pm Post subject: Re: Re: Remote desktop/instant messanging/chat/meeting softw |
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Jabber in conjuction with Exodus works great and since it is Delphi code it can be plug'd
into most any Delphi application.
Dennis Passmore
Ultimate Software, Inc.
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