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SvCom and Support

 
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Brian Andersen
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PostPosted: Thu Oct 02, 2003 7:00 am    Post subject: SvCom and Support Reply with quote



Have anyone succeded in getting in touch with Alexey Dynnikov/ALDYN Software
who makes SvCom. We purchased it for a while ago. I keep getting an error,
because some of the generated code disapears in the _TLB file when I save my
project! Can anyone help me? I'm using Delphi 7 og the lastest version 6.1
of SvCom.

I've been writing them three emails and two times on the sites support area!

You don't get this kind of bad service with Eurekalog.com! They are willing
to help you - ASAP! Everytime I've reported a bug I always got a test
version to see if it fixes my problem with in hours! I guess some knows how
to offer customer service.

As for now we're wasting money. Can't ship our product, etc. PLEASE HELP
SOME ONE!!!

/Brian


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Brian Andersen
Guest





PostPosted: Thu Oct 02, 2003 10:13 am    Post subject: Re: SvCom and Support Reply with quote



Okay, I got a reply. They been away. Was a bit worry.

/Brian

"Brian Andersen" <X@X.X> skrev i en meddelelse
news:54Qeb.139$536.19812 (AT) news000 (DOT) worldonline.dk...
Quote:
Have anyone succeded in getting in touch with Alexey Dynnikov/ALDYN
Software
who makes SvCom. We purchased it for a while ago. I keep getting an error,
because some of the generated code disapears in the _TLB file when I save
my
project! Can anyone help me? I'm using Delphi 7 og the lastest version 6.1
of SvCom.

I've been writing them three emails and two times on the sites support
area!

You don't get this kind of bad service with Eurekalog.com! They are
willing
to help you - ASAP! Everytime I've reported a bug I always got a test
version to see if it fixes my problem with in hours! I guess some knows
how
to offer customer service.

As for now we're wasting money. Can't ship our product, etc. PLEASE HELP
SOME ONE!!!

/Brian





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